Scanning Help
Printed From: Pixel Joint
Category: The Lounge
Forum Name: Diversions
Forum Discription: Get to know your fellow pixel freaks. Chat about anything to do with video games, comic books, anime, movies, television, books, music, sports or any other off topic bs you can think of.
URL: https://pixeljoint.com/forum/forum_posts.asp?TID=5571
Printed Date: 12 September 2025 at 10:51pm
Topic: Scanning Help
Posted By: E-Bomb
Subject: Scanning Help
Date Posted: 15 December 2007 at 7:45am
Okay, I have an HP Printer/Scanner/Copier and I
want to scan something. Normally, I would press the 'Scan to' button on
the actual printer, and select MSPaint or Photoshop. But, it gave me an
error message this time. So I look at a help program for it, and it
says I need to do something in HP Director. The only problem is, I
can't run HP Director! I double-clicked, right-clicked and selected
Open and Run As, and it still won't open! Can anyone help me with this?
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Replies:
Posted By: Blueberry_pie
Date Posted: 15 December 2007 at 8:30am
What does the error message say, exactly?
I don't know a lot about scanners (I don't think many people here do, since this is a pixel art forum), but you could try going into Photoshop and clicking File -> Import -> [printer/scanner/copier name]. Not a fix, just an alternative that might work.
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Posted By: Platnium
Date Posted: 15 December 2007 at 11:14am
I think i have a printer/scanner just like your since i have an HP one, i don't use it that much so if you could be more specific than we could help.
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Posted By: E-Bomb
Date Posted: 15 December 2007 at 1:18pm
The error message is "You need to install or run HP software to use this feature." I looked in the help files and it said I needed to run HP Director.
And HP Director won't run for some reason...
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Posted By: OMGFossil
Date Posted: 15 December 2007 at 2:16pm
is it plugged in
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Posted By: surt
Date Posted: 15 December 2007 at 2:18pm
Have you tried reinstalling the drivers/software?
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Posted By: E-Bomb
Date Posted: 15 December 2007 at 2:27pm
Yes, it's plugged in. That was one of the first things I checked. And, uh, I'll try to reinstall the software.
Edit: Now I'm pissed. I tried to reinstall it, but all that happened was uninstall it so now I can't even print anything. And I can't find anything that might reinstall it.
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