Pixel Joint Forum: Scanning Help

Message

   Okay, I have an HP Printer/Scanner/Copier and I
want to scan something. Normally, I would press the 'Scan to' button on
the actual printer, and select MSPaint or Photoshop. But, it gave me an
error message this time. So I look at a help program for it, and it
says I need to do something in HP Director. The only problem is, I
can't run HP Director! I double-clicked, right-clicked and selected
Open and Run As, and it still won't open! Can anyone help me with this?

Author	Message
E-Bomb Midshipman Joined: 02 December 2007 Online Status: Offline Posts: 72	Topic: Scanning Help Posted: 15 December 2007 at 7:45am
	Okay, I have an HP Printer/Scanner/Copier and I want to scan something. Normally, I would press the 'Scan to' button on the actual printer, and select MSPaint or Photoshop. But, it gave me an error message this time. So I look at a help program for it, and it says I need to do something in HP Director. The only problem is, I can't run HP Director! I double-clicked, right-clicked and selected Open and Run As, and it still won't open! Can anyone help me with this?
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Blueberry_pie Rear Admiral Joined: 24 July 2015 Online Status: Offline Posts: 2176	Posted: 15 December 2007 at 8:30am
	What does the error message say, exactly? I don't know a lot about scanners (I don't think many people here do, since this is a pixel art forum), but you could try going into Photoshop and clicking File -> Import -> [printer/scanner/copier name]. Not a fix, just an alternative that might work.
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Platnium Commander Joined: 27 June 2007 Online Status: Offline Posts: 319	Posted: 15 December 2007 at 11:14am
	I think i have a printer/scanner just like your since i have an HP one, i don't use it that much so if you could be more specific than we could help.

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E-Bomb Midshipman Joined: 02 December 2007 Online Status: Offline Posts: 72	Posted: 15 December 2007 at 1:18pm
	The error message is "You need to install or run HP software to use this feature." I looked in the help files and it said I needed to run HP Director. And HP Director won't run for some reason...
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OMGFossil Commander Joined: 03 June 2005 Online Status: Offline Posts: 948	Posted: 15 December 2007 at 2:16pm
	is it plugged in
	no siggy
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surt Commander Joined: 30 December 2015 Online Status: Offline Posts: 413	Posted: 15 December 2007 at 2:18pm
	Have you tried reinstalling the drivers/software?

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E-Bomb Midshipman Joined: 02 December 2007 Online Status: Offline Posts: 72	Posted: 15 December 2007 at 2:27pm
	Yes, it's plugged in. That was one of the first things I checked. And, uh, I'll try to reinstall the software. Edit: Now I'm pissed. I tried to reinstall it, but all that happened was uninstall it so now I can't even print anything. And I can't find anything that might reinstall it. Edited by E-Bomb - 15 December 2007 at 3:01pm
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