Pixel Joint Forum: Art Submissions

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Echa
Seaman
Seaman

Joined: 15 January 2014
Location: Japan
Online Status: Offline
Posts: 14

Topic: Art Submissions - 500 Error?
Posted: 07 June 2008 at 11:48pm

(Sorry if I posted in the wrong place.)

Well, every time I try to submit a piece of art, I get a 500 error (and it says that the admins were notified of the arror) - any idea why this is happening?

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Peach
Commander

Joined: 08 May 2008
Location: Italy
Online Status: Offline
Posts: 239

Posted: 08 June 2008 at 4:17am

hello, just to start: what's your OS, and browser? does this happen only when submitting images to PJ? did you tried something else, like http://xs.to ?

Edited by Peach - 08 June 2008 at 4:17am

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Echa
Seaman
Seaman

Joined: 15 January 2014
Location: Japan
Online Status: Offline
Posts: 14

Posted: 08 June 2008 at 8:10pm

Hi,

My OS is Windows XP (Japanese) and my browser is IE 6.0.

I can submit/upload files to other sites (never had a problem with any others I have tried), but I get the 500 error here for some reason. (I don't know what http://xs.to is...)

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Metaru
Commander

Joined: 03 February 2020
Online Status: Offline
Posts: 3305

Posted: 08 June 2008 at 8:21pm

an image hosting site. just to discard if the problem was local.

i don't think that is caused by your current location, since there is another user from japan (whose name i can't remember right now) who has submitted his artwork without problems.

perhaps someone more enligtheed could give us an explanation?

I ate leel's babies

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jalonso
Admiral
Admiral

Joined: 29 November 2022
Online Status: Offline
Posts: 13537

Posted: 08 June 2008 at 8:22pm

This has happened before. Try once again and hit submit and then when you get the 500 error just give it a second before clinking anything else. Then go to the page where the upload should show if it does, its your browser and cookies and stuff like that. If not go to the gallery and send a report, thx.

PJs FAQ <•> Sticky Reads

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Peach
Commander

Joined: 08 May 2008
Location: Italy
Online Status: Offline
Posts: 239

Posted: 09 June 2008 at 3:47am

btw yesterday I got several 500 while loading different sections of PJ. So this could not be related to "submission" of files.

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jalonso
Admiral
Admiral

Joined: 29 November 2022
Online Status: Offline
Posts: 13537

Posted: 09 June 2008 at 6:46am

These 500 errors happen at PJ from time to time, then go away.
On the forum for example you'll get one after you submit a comment but when you see the thread the comment is added.
Sedge messes with this so we are all at his whim on this :(

*PJV3 will not do this.

PJs FAQ <•> Sticky Reads

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Life Dairy
Seaman
Seaman

Joined: 06 May 2011
Online Status: Offline
Posts: 8

Posted: 11 May 2011 at 5:13pm

I am new to this site so I may be out of the loop when it comes to this error but...

Every time I am on someones piece, where the comments should be or where the box to comment is. (idk if there is one, I got this error when joining the site) the error appears with a bleak assurance of technical support.

While I guess its not debilitating and I can still submit art, I cant really thank those who comment or go up in ranks for that matter...

Does anyone have a soultion?

Edited by Life Dairy - 11 May 2011 at 5:17pm

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jalonso
Admiral
Admiral

Joined: 29 November 2022
Online Status: Offline
Posts: 13537

Posted: 11 May 2011 at 6:12pm

@LifeDairy, can you post a screen shot of whatever art page showing us what you see, more like it, what you don't see. Also mention what browser you are using.

PJs FAQ <•> Sticky Reads

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Elastico-Gadget
Midshipman

Joined: 04 September 2019
Online Status: Offline
Posts: 59

Posted: 12 May 2011 at 10:23am

Hi everyone, I have got the same problem as this one:

Originally posted by Life Dairy

I am new to this site so I may be out of the loop when it comes to this error but...

Every time I am on someones piece, where the comments should be or where the box to comment is. (idk if there is one, I got this error when joining the site) the error appears with a bleak assurance of technical support.

While I guess its not debilitating and I can still submit art, I cant really thank those who comment or go up in ranks for that matter...

Does anyone have a soultion?

Instead of comments and a comment box (I think) this is what I get:

I don't have any message of this kind as long as I am not logged in. I signed up only yesterday but that message has been here since my very first minute on the site.

Does anyone know a solution or am I doomed to silence?

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jalonso
Admiral
Admiral

Joined: 29 November 2022
Online Status: Offline
Posts: 13537

Posted: 12 May 2011 at 11:36am

That is very weird. Do you have Java, cookies, and all those thingies on?

I see you are a Mac user, as I am. I use FF and have no problems at all. However, when I log into PJ using Safari the comment box does not ever show the WYSIWYG buttons over the comment box.

This is what I see with FF. Are we talking about the same thing here?

PJs FAQ <•> Sticky Reads

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Elastico-Gadget
Midshipman

Joined: 04 September 2019
Online Status: Offline
Posts: 59

Posted: 12 May 2011 at 12:02pm

Yes I have Java, and cookies on. On your picture is the comment box I should see but which is mysteriously not there. And using Safari I've exactly the same problem than with FF.

Edit: Also my java version is: "1.5.0_28 from Apple Inc." and I have "JAVA Plug-In II for NPAPI browsers 12.8.0" installed for FF.

Edited by Elastico-Gadget - 12 May 2011 at 12:12pm

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Italian Johnny :D
Seaman
Seaman

Joined: 12 May 2011
Online Status: Offline
Posts: 9

Posted: 12 May 2011 at 2:53pm

i have the same problem, i'm new too, qith this problem i can't see the other people comment so i can't answer them, but when i log off i can see the comment's, when i re log i can't.... :(

i use firefox, and windows xp. i hope this is temporary

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jalonso
Admiral
Admiral

Joined: 29 November 2022
Online Status: Offline
Posts: 13537

Posted: 12 May 2011 at 2:56pm

I don't know what to say guys :(
I am going to PM Sedge about this right away.
He or I will post asap.

PJs FAQ <•> Sticky Reads

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Elastico-Gadget
Midshipman

Joined: 04 September 2019
Online Status: Offline
Posts: 59

Posted: 12 May 2011 at 4:16pm

Thank you for helping us.

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Italian Johnny :D
Seaman
Seaman

Joined: 12 May 2011
Online Status: Offline
Posts: 9

Posted: 13 May 2011 at 5:05am

Originally posted by Elastico-Gadget

Thank you for helping us.

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jalonso
Admiral
Admiral

Joined: 29 November 2022
Online Status: Offline
Posts: 13537

Posted: 14 May 2011 at 5:58pm

Please see news item in gallery HERE
It should be fixed now

Community badges given to Life Dairy (+500pts), Elastico-Gadget (+200pts), and Italian Johnny :D (+100pts) for bringing this very important glitch up for attention. See them in your profile.

Edited by jalonso - 14 May 2011 at 6:00pm

PJs FAQ <•> Sticky Reads

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Elastico-Gadget
Midshipman

Joined: 04 September 2019
Online Status: Offline
Posts: 59

Posted: 15 May 2011 at 8:20am

Thank you PJ team for fixing it. :)

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Italian Johnny :D
Seaman
Seaman

Joined: 12 May 2011
Online Status: Offline
Posts: 9

Posted: 16 May 2011 at 3:12am

Wow Thanks man! :D

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Resources and Support
Pixel Joint Forum : The Lounge : Resources and Support

Author	Message
Echa Seaman Joined: 15 January 2014 Location: Japan Online Status: Offline Posts: 14	Topic: Art Submissions - 500 Error? Posted: 07 June 2008 at 11:48pm
	(Sorry if I posted in the wrong place.) Well, every time I try to submit a piece of art, I get a 500 error (and it says that the admins were notified of the arror) - any idea why this is happening?
	IP Logged

Peach Commander Joined: 08 May 2008 Location: Italy Online Status: Offline Posts: 239	Posted: 08 June 2008 at 4:17am
	hello, just to start: what's your OS, and browser? does this happen only when submitting images to PJ? did you tried something else, like http://xs.to ? Edited by Peach - 08 June 2008 at 4:17am
	IP Logged

Echa Seaman Joined: 15 January 2014 Location: Japan Online Status: Offline Posts: 14	Posted: 08 June 2008 at 8:10pm
	Hi, My OS is Windows XP (Japanese) and my browser is IE 6.0. I can submit/upload files to other sites (never had a problem with any others I have tried), but I get the 500 error here for some reason. (I don't know what http://xs.to is...)
	IP Logged

Metaru Commander Joined: 03 February 2020 Online Status: Offline Posts: 3305	Posted: 08 June 2008 at 8:21pm
	an image hosting site. just to discard if the problem was local. i don't think that is caused by your current location, since there is another user from japan (whose name i can't remember right now) who has submitted his artwork without problems. perhaps someone more enligtheed could give us an explanation?
	I ate leel's babies
	IP Logged

jalonso Admiral Joined: 29 November 2022 Online Status: Offline Posts: 13537	Posted: 08 June 2008 at 8:22pm
	This has happened before. Try once again and hit submit and then when you get the 500 error just give it a second before clinking anything else. Then go to the page where the upload should show if it does, its your browser and cookies and stuff like that. If not go to the gallery and send a report, thx.
	PJs FAQ <•> Sticky Reads
	IP Logged

Peach Commander Joined: 08 May 2008 Location: Italy Online Status: Offline Posts: 239	Posted: 09 June 2008 at 3:47am
	btw yesterday I got several 500 while loading different sections of PJ. So this could not be related to "submission" of files.
	IP Logged

jalonso Admiral Joined: 29 November 2022 Online Status: Offline Posts: 13537	Posted: 09 June 2008 at 6:46am
	These 500 errors happen at PJ from time to time, then go away. On the forum for example you'll get one after you submit a comment but when you see the thread the comment is added. Sedge messes with this so we are all at his whim on this :( *PJV3 will not do this.
	PJs FAQ <•> Sticky Reads
	IP Logged

Life Dairy Seaman Joined: 06 May 2011 Online Status: Offline Posts: 8	Posted: 11 May 2011 at 5:13pm
	I am new to this site so I may be out of the loop when it comes to this error but... Every time I am on someones piece, where the comments should be or where the box to comment is. (idk if there is one, I got this error when joining the site) the error appears with a bleak assurance of technical support. While I guess its not debilitating and I can still submit art, I cant really thank those who comment or go up in ranks for that matter... Does anyone have a soultion? Edited by Life Dairy - 11 May 2011 at 5:17pm
	IP Logged

jalonso Admiral Joined: 29 November 2022 Online Status: Offline Posts: 13537	Posted: 11 May 2011 at 6:12pm
	@LifeDairy, can you post a screen shot of whatever art page showing us what you see, more like it, what you don't see. Also mention what browser you are using.
	PJs FAQ <•> Sticky Reads
	IP Logged

Elastico-Gadget Midshipman Joined: 04 September 2019 Online Status: Offline Posts: 59	Posted: 12 May 2011 at 10:23am
	Hi everyone, I have got the same problem as this one: *Originally posted by Life Dairy* I am new to this site so I may be out of the loop when it comes to this error but... Every time I am on someones piece, where the comments should be or where the box to comment is. (idk if there is one, I got this error when joining the site) the error appears with a bleak assurance of technical support. While I guess its not debilitating and I can still submit art, I cant really thank those who comment or go up in ranks for that matter... Does anyone have a soultion? Instead of comments and a comment box (I think) this is what I get: I don't have any message of this kind as long as I am not logged in. I signed up only yesterday but that message has been here since my very first minute on the site. Does anyone know a solution or am I doomed to silence?
	IP Logged

jalonso Admiral Joined: 29 November 2022 Online Status: Offline Posts: 13537	Posted: 12 May 2011 at 11:36am
	That is very weird. Do you have Java, cookies, and all those thingies on? I see you are a Mac user, as I am. I use FF and have no problems at all. However, when I log into PJ using Safari the comment box does not ever show the WYSIWYG buttons over the comment box. This is what I see with FF. Are we talking about the same thing here?
	PJs FAQ <•> Sticky Reads
	IP Logged

Elastico-Gadget Midshipman Joined: 04 September 2019 Online Status: Offline Posts: 59	Posted: 12 May 2011 at 12:02pm
	Yes I have Java, and cookies on. On your picture is the comment box I should see but which is mysteriously not there. And using Safari I've exactly the same problem than with FF. Edit: Also my java version is: "1.5.0_28 from Apple Inc." and I have "JAVA Plug-In II for NPAPI browsers 12.8.0" installed for FF. Edited by Elastico-Gadget - 12 May 2011 at 12:12pm
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Italian Johnny :D Seaman Joined: 12 May 2011 Online Status: Offline Posts: 9	Posted: 12 May 2011 at 2:53pm
	i have the same problem, i'm new too, qith this problem i can't see the other people comment so i can't answer them, but when i log off i can see the comment's, when i re log i can't.... :( i use firefox, and windows xp. i hope this is temporary
	IP Logged

jalonso Admiral Joined: 29 November 2022 Online Status: Offline Posts: 13537	Posted: 12 May 2011 at 2:56pm
	I don't know what to say guys :( I am going to PM Sedge about this right away. He or I will post asap.
	PJs FAQ <•> Sticky Reads
	IP Logged

Elastico-Gadget Midshipman Joined: 04 September 2019 Online Status: Offline Posts: 59	Posted: 12 May 2011 at 4:16pm
	Thank you for helping us.
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Italian Johnny :D Seaman Joined: 12 May 2011 Online Status: Offline Posts: 9	Posted: 13 May 2011 at 5:05am
	*Originally posted by Elastico-Gadget* Thank you for helping us.
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jalonso Admiral Joined: 29 November 2022 Online Status: Offline Posts: 13537	Posted: 14 May 2011 at 5:58pm
	Please see news item in gallery HERE It should be fixed now Community badges given to Life Dairy (+500pts), Elastico-Gadget (+200pts), and Italian Johnny :D (+100pts) for bringing this very important glitch up for attention. See them in your profile. Edited by jalonso - 14 May 2011 at 6:00pm
	PJs FAQ <•> Sticky Reads
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Elastico-Gadget Midshipman Joined: 04 September 2019 Online Status: Offline Posts: 59	Posted: 15 May 2011 at 8:20am
	Thank you PJ team for fixing it. :)
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Italian Johnny :D Seaman Joined: 12 May 2011 Online Status: Offline Posts: 9	Posted: 16 May 2011 at 3:12am
	Wow Thanks man! :D
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